Case study
NEOM Discovery Pavilion
A 620 m² pavilion standing for six months in open sun, with an immersive experience that had to run twelve hours a day without a technician in the room.
- guests
- 212,000
- partners coordinated
- 6
- days on site
- 34
- Delivered
- 2025
The challenge
A temporary structure rated for six months of Riyadh summer, holding an immersive projection experience with 1,400 visitors a day and no permanent technical staff. Everything inside had to survive heat, dust and continuous public interaction.
Scope delivered
- Insulated steel and composite pavilion structure with a stamped six-month rating
- Immersive projection room with sound and scent
- Six interactive stations with remote monitoring
- Climate control sized for 48°C ambient
- Six months of maintenance and content updates
How it was executed
Because the pavilion had to stand through summer, the structural spec carried a six-month wind and thermal rating rather than an event rating. That one line moved the package from a stand builder to a steel contractor and changed the entire supplier set.
Remote monitoring was written into the experiential spec as a mandatory line. Every station reports its own health, so a failed sensor raises a ticket before a visitor finds it, which is what made unstaffed operation possible.
The maintenance contract ran on a fortnightly cycle with a documented spares list held on site. Across six months the pavilion lost eleven visitor-hours in total.
Service categories on this project
Each one was written as its own work package, priced by competing partners against the same requirement spec.
- Client
- NEOM
- Venue
- King Abdullah Financial District
- Format
- Riyadh
- Delivered
- 2025
The numbers
- Pavilion area
- 620
- Standing period
- 6
- Visitors
- 212,000
- Downtime
- 11
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